Fraser Suites Hanoi

The apartment was spacious and clean! The breakfast and lunch we ordered by the pool were high quality. Reception staff handled all our requests to a high standard. Beds were comfortable, pool was shady and cool.

Absolutely everything was perfect. The staff, the facilities, the room, we don’t have a single complaint. We sadly couldn’t use the pools provided as the weather was awful during our stay, but they looked lovely, clean & well maintained. The gym was more than satisfactory & never too busy. The little shop on the floor of building B was amazing; stocked with everything we could need & very convenient. Room service was affordable, quick & tasty - especially the Lava cake. Our suite was absolutely everything we could want & more; amazing TV, comfy sofa, comfy bed & pillows, amazing bathroom (rainfall shower & bathtub, heated toilet) and even a washer/dryer machine. As a couple who have been travelling for 3 months, this was an amazing touch. Even when the drying element stopped working, the team at Fraser Suites replaced the entire machine within an hour. Faultless service and 10/10 experience. Wish we could have stayed longer.

Supermarkets and shops are located within the building, so there's no need to worry about food. The lake is nearby, but it's a bit far from other areas. It's ideal for those seeking a peaceful, quiet living environment away from noise.

Super mice & friendly staff, great property with services available including pools, bar, restaurants, shops next door, and shuttle to the city areas. The property is close to a lake, where you can take a walk or jog around it. And there are also plenty of eateries including restaurants, street foods and stands with local food. I was there for my birthday and the hotel staff sent me flowers with hand-written card with heartfelt words! That meant a lot to me and I have enjoyed my stay there even more!

Fantastic hotel! The location makes it easy to get to the city or the airport. The building has excellent insulation so there is no noise from the streets (treat in Hanoi). I loved the room, so comfortable and big spacious bathroom. Gym is great and the roof top pool just fantastic. There is also an excellent Japanese restaurant on top floor. Overall, highly recommended!